Here are answers to our most frequently asked questions. If your question is not answered below, please email support@jiminihealth.com and our team will get back to you within two business day.
Sage is a platform designed to enhance your therapy experience, making it more continuous, personalized, and accessible.
Sage supports your care journey by providing the digital tools and personalized AI that guide you between sessions. Our system is designed to help you stay engaged, reflect on your progress, and practice new skills outside of sessions.
Your clinician has decided to leverage Sage to superpower your care journey. Sage is built by Jimini Health, a company focused on developing tools to augment behavioral health care.
We welcome any feedback on Sage, as our objective is to always improve the support you receive. Please direct any questions or feedback to support@jiminihealth.com.
To make any changes related to your use of Sage, including discontinuing use, please contact your therapist directly. They’ll guide you through the process and help with any account-related questions.
If you're thinking about stepping away, we encourage you to speak with your therapist first. A conversation can often help clarify needs, adjust the approach, or explore other options before deciding to stop altogether.
Jimini Health is not a crisis hotline and is not meant to be used in situations in which you or someone else are in crisis, in danger, or experiencing an emergency.
If you are experiencing a mental health crisis, please reach out to 988 for free and confidential support 24/7. You can call or text 988 or chat at https://988lifeline.org.
If you are experiencing a life-threatening emergency, please call 911 or go to your nearest emergency room.
